FAQ

If one of your tests returns positive we will contact you the way you asked us to, to discuss what you need to do next. If we cannot directly speak with you we may ask you to attend your local sexual health service to get the results as we don’t like leaving messages on phones or sending text or email messages which contain personal information. If you get a message asking you to attend the sexual health service, don’t panic, many sexually transmissible infections are curable.
If you aren’t 16 years old you can’t do this online testing, however you may be able to have testing at a local doctor or sexual health clinic. Call the NSW Sexual Health Infoline on 1800 451 624 for advice on where to go.
We recommend waiting one week after the risky encounter because it is unlikely that these infections would show up in a test done before this time.
We recommend waiting twelve weeks after the risky encounter because HIV or syphilis may not show up in a test done before this time. If you are a gay man and have had unprotected anal intercourse in the last 72 hours you may be eligible to have PEP (post exposure prophylaxis). To learn more about this you can call the NSW Sexual Health Infoline on 1800 451 624 or attend the local emergency department of your nearest hospital. may not show up in a test done before this time.
The tests done via this website are the same tests you would get if you were tested at a sexual health clinic or GP, so you are in very safe and reliable hands.
The lab form will be sent addressed confidential in an unmarked envelope, so your privacy will be maintained.